Head of Professional Services

Posted 13 December 2023
LocationUnited Kingdom
Job type Permanent
Discipline Executive Search
Contact NameCharlee Ryman

Job description

Trident Search have been retained to help build out an executive team for one of our clients. This is a confidential search, so limited information about the business is in this description. This client is looking for a Director of Professional Services to help them capitalise on the foundations that have been laid over the last 12 months and to help create an entire PS division within the business. These areas will cover Infosec consulting, Pentesting and Incident Response.
This individual should be looking at working on this project for the next 3-5 years as the business wants to make sure they build a strong offering for clients and do not believe in rushing this service. Travel once a week into their London offices is required, as well as travel to UK client sites.
Key Skills:
Strategic Leadership:
  • Develop and implement strategic plans for the professional services division aligned with the company's overall objectives
  • Provide visionary leadership to the team and the wider business, fostering a culture of innovation, excellence, and client satisfaction.
Client Engagement:
  • Collaborate with clients to understand their cybersecurity needs and objectives.
  • Act as a trusted advisor, offering expert guidance on the development and implementation of effective cybersecurity strategies.
Service Delivery:
  • Oversee the end-to-end delivery of professional services, including risk assessments, penetration testing, security audits, and incident response.
Team Management:
  • Lead and inspire a team of cybersecurity professionals, providing guidance, mentorship, and professional development opportunities.
  • Foster a collaborative and inclusive team environment, encouraging knowledge sharing and skill development.
Resource Allocation:
  • Effectively allocate resources, including personnel and technology, to meet project timelines and client expectations.
  • Optimise resource utilisation to maximise efficiency and profitability.
  • Work as ‘one team’ with other departments, including sales, marketing, and research, to ensure a coordinated approach to client engagement and service delivery.
  • Collaborate with external partners and vendors as needed to enhance service offerings.
Characteristics the client is looking for:
  • You will be a confidence inspiring practitioner in Cyber Security Professional Services - comfortable to engage in the broadest spectrum of Cyber Security topics
  • You can be relentless in your drive to get things done at pace, making carefully considered decisions and executing them effectively
  • You inspire energy and motivation in the team and our customers with an outcome-based approach and a constant focus on commercial success
  • You’re a collaborator – focussed on achievement of great outcomes through teamwork
  • You work with others to ensure they meet high standards through coaching and by exemplifying what great looks like
If you have experience building out PS teams within cyber security and have been looking for that next challenge then please do reach out for a confidential conversation to find out more about the business and the role.