Junior Security Analyst
 
Reports To: SOC Manager – Soft report to Blue Team Leader
Shift Pattern: 12 hours shift pattern with 4 days, 4 days off, 4 nights, 4 days off. First month will be Mon-Fri to accommodate training.
 
Responsibilities:
The primary role of the Tier 1 Analyst is to ensure that all Managed Services are monitored and respond, SLA’s are adhered too, and customers are responded to via email or phone.

• Ensure security incidents within the SOC are monitored and responded to within customer agreed SLA’s.
• Analyse and investigate various security events to validate security incidents.
• Accurately prioritise incidents according to their severity and risk.
• Ensure SOP’s and Workflows are followed when responding to and triaging incidents.
• Work as a contributor to create and improve SOP’s within CyberGuard.
• Communicate and work directly with customers via email and telephone whilst driving excellent customer service.

Requirements:

• Passionate about cyber security.
• A good understanding of SIEM platforms such as MS Sentinel, AlienVault, Splunk etc. (Preferably MS Sentinel)
• A good understanding of EDR and IR tools such as Carbon Black, DFE etc).
• Experience of scripting and query languages such as KQL, SQL and Python.
• Previous experience in an IT Helpdesk, IT Support, SOC or related role is essential with the ability to handle and prioritise tickets and issues.
• Good knowledge and understanding of networking principles and a variety of operating systems.
• Strong analytical and problem-solving skills.
• Ability to remain calm under pressure and meet deadlines.
• Strong organisational skills with a high attention to detail.
• Pro-active and enthusiastic with a can-do attitude.
• Excellent verbal and written English communication skills, with the ability to influence and negotiate.
• Ability to work on own initiative as well as being a team player.

 
If you are interested, please reach out to us!