SOC Product Specialist

Posted 15 March 2022
Salary£90,000 per annum
LocationUnited Kingdom
Job type Permanent
DisciplineCyber Defence
Contact NameRyan Keeley

Job description

Trident Search are partnering with a threat mitigation vendor who are building the premier analyst-focused platform for MSSP and Enterprise customers. Integrating the benefits of threat intelligence throughout an analyst's experience of responding to and defending against threats.

The top responsibility for this role is to help them bring the security operations needs in a multi-customer environment into the forefront of the design and delivery of their products. Ranging from feature input today to exploring new and interesting product uses in the future.


  • Responsible for helping the product team define and validate specific SOC related features, especially as it relates to multi-customer operations and operational efficiencies;

  • Support the product direction by providing subject matter expertise in the product design and delivery process;

  • Assist sales engineering organization in creating a pitch and demo script that is appropriate for specific well-understood MSSP / MDR audiences;

  • Provide pre/post-sales support for unique platform use cases extending into areas of security operations;

  • Join Sales and Sales Engineering in customer calls;

  • Be an internal go-to expert on all-things-SOC;

  • Build and maintain professional relationships with several teams across the organization (e.g. Product, Sales, Sales Engineering) in a highly client-facing role.


  • 5+ years of experience in an MSSP security operations center as a security analyst or threat hunting specialist dealing with the responsibility for multiple customers;

  • Deep understanding of EDR, NDR, and SIEM technologies is a must;

  • Proficiency in security operations processes, methodologies, and metrics in a multi-customer SOC is essential;

  • Basic proficiency in one of the following scripting languages: PowerShell, Python, Visual Basic, or shell scripting;

  • Good understanding of how the SOC technologies integrate is required;

  • Technical understanding of endpoint/network forensic artefacts;

  • Knowledge of investigation methodologies;

  • Strong presentation skills;

  • Comfortable communicating with a variety of customer audiences from technical practitioner to executive leadership;

  • Experience in product definition process a benefit;

  • Familiarity with additional various endpoint and network technologies;

  • Understanding of data storage options, costs, and challenges is preferred;

  • Familiarity with vendors for different SOC tech stack is desirable;

  • Familiarity with cloud services such as AWS/Google Cloud a major plus.