Customer Security Enablement Manager

Posted 18 March 2022
Salary£60,000 - Remote
LocationUnited Kingdom
Job type Permanent
DisciplineCyber Defence
Contact NameJosh Keeley

Job description

We are working with a pre-IPO UK based unicorn, to hire a new unique position. We’re searching for an all-rounder security professional to come in as a Customer Security Engagement Manager. You will be responsible for building and maintaining trust with prospects and customers. Working alongside the Go-To-Market team comprising Marketing, Sales and Customer Success. You will also act as the customer facing representative of their Cyber/InfoSecurity Team.


The role:

  • Building a trust program & forward facing web collateral

  • Inputting into Marketing collateral highlighting the approach to security within specific segments

  • Creating assurance collateral, white papers, and assurance packs for the growing range of service offerings

  • Creating sales enablement collateral to empower and propel our SDRs/AEs in the commercial and enterprise space

  • Assisting the Sales team in landing deals with our biggest prospects through customer calls and presentations

  • Managing the approach to, and completing security questionnaires and RFPs alongside Sales Executives

  • Reviewing customer security requirements and contracts for security clauses.

  • Working with customers/customer success to ensure that security is managed and maintained on account.

  • Relaying security requirements back to Application Security and Product for inclusion on future roadmaps.

  • Reviewing GTM strategy and horizon scanning to highlight inbound legislation and compliance requirements for new or emerging markets.

  • Internal liaison with InfoSec, Cyber Defence, Engineering, Product and Legal teams.



  • A broad understanding of information security concepts from Application Security through to GRC.

  • Prior experience in customer focussed roles with a security slant either by way or  scope of role, or product offering.

  • Deep understanding of security compliance frameworks (SOC2, HIPAA, FEDRAMP, ISO27001)